Who we are

In this policy ‘we’ or ‘our’ refers to Austrian Cultural Forum London. Our address is : 28 Rutland Gate, London SW7 1PQ. If you would like to contact us, please telephone or email our communications manager Vanessa Fewster press@acflondon.org or +44 20 7225 7300.

Data Protection

Austrian Cultural Forum London is committed to protecting your personal information within the guidelines set out by law. We abide by the General Data Protection Regulation (GDPR) and other applicable laws and best practice guidance. The principles of how we protect and manage your data are set out below. Should you have any questions or wish to discuss ACF London's approach, please contact our communications manager Vanessa Fewster (press@acflondon.org or +44 20 7225 7300).

Information on this Website

The information on this web site is provided in good faith. Neither the Austrian Cultural Forum London nor any other source relied upon in compiling these pages accepts any liability for the accuracy of information so provided, and no warranty is given, either express or implied, that the information on the web site is accurate or can be relied upon for any particular purpose.

The Austrian Cultural Forum London cannot take responsibility for the content of other websites, to which it refers to by link or which link to this website.


When you use this website, a number of cookies identified with our domain name acflondon.org are stored in your web browser, including Google Analytics and a Session Cookie which allows us to store that you have accepted our cookie policy. Your consent to this is assumed in your continued use of the site.

To find out more about cookies and how they are used, visit About Cookies,  a site that has information on how to control the use of cookies through your browser settings, including how to manage, remove, block and delete them.

We also collect information about your computer and about your visits to and use of this website through Google Analytics including: geographical location, browser type and version, operating system, referral source, length of visit and page views. This information is anonymous and cannot be used to identify you personally.

Where other website applications (Facebook, Twitter, YouTube, etc) are included in our pages, these sites will usually install cookies in your browser, listed under their respective domain names. You might be able to opt out of receiving these altogether, depending on whether or not your web browser gives you the choice of accepting or blocking third party cookies. You will need to look in your browser settings to see if this is possible.

Tracking Campaigns

When we send an email to our mailing list, Campaign Monitor tracks how many users open our emails, where, and when. You can read more about Campaign Monitor's Privacy Policy here.


When you use this website, we may collect personal information about you when you:

- email us, for example to request information
- sign up to our e-newsletter
- book tickets for events

We will only use this information for the purpose for which it has been gathered, for example to send you our regular newsletter or to deliver your event booking confirmation.

Any information you provide is held in accordance with the Data Protection Act 1998. Specifically, personal information is never shared with any third-party organisation. We take appropriate measures to safeguard databases against unauthorised access and the personal details you submit to us will only be used for the specified purposes indicated to.

Our website may contain links to other websites which are outside our control and are not covered by this privacy notice. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Specific consent

Consent is where you have given us permission to use your information in a certain way, for example when you sign up to receive our newsletter and other information about our activities via email, post or telephone.  Where we use your information for a purpose based on consent, you have the right to withdraw consent for any future use of your information for this purpose at any time.

How do we keep your information safe?

We take all appropriate technical and organisational controls to keep your data safe, including encrypting our online forms and holding information on a protected network.